We understand there are times when a request for refund is needed and we are happy to complete the process.
To request the refund please complete the following:
- Email Info@SportingSmiles.com with your request
- Include your reason for refund and any past communication regarding the refund
- Return the impression kit, any extra supplies and all of the good and/or bad impressions you made back to our facility including the final product if you've received it.
- Use the PRE-PAID Return Label (USA Only) to return the materials
- If you found your old retainer(s), we highly recommend having a spare so you will want to continue with this process.